A constant challenge from customers that VMware Cloud Providers face is to operate cloud-hosted workloads in a manner similar to local workloads. Part of this is what data to provide and how to enable access to this data as a service. vRealize Operations Manager can be configured in a multitenant way, allowing service providers to customize the level of access and data giving the customer the advantage to use the same tool on premises and in the cloud. Studies show that vRealize Operations Manager users experience 16 percent faster troubleshooting (and it improves to 50 percent if they add VMware vRealize Log Insight™). This additional data insight also lowers operational costs for the service provider because customers are enabled to solve performance problems themselves.