Architecting VMware vSAN 6.2
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Reference Documents
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10.3 Further Information
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10.3.6 VMware Support
10.3.6
VMware Support
https://my.vmware.com/web/vmware/login
http://kb.vmware.com/kb/2006985 - How to file a Support Request
http://kb.vmware.com/kb/2072796 - Collecting Virtual SAN support logs