vRealize Automation has many out-of-the-box features that allow for easy customization of workload deployment. However, there are some automation tasks that require greater extensibility of the platform. vRealize Orchestrator provides the means to extend the customization of workload deployments and also of Day-2 operations.

In addition to being able to orchestrate tasks against VMware’s suite of products, vRealize Orchestrator can also leverage plug-ins for third-party tools that help decrease the time required to add integration with external solutions, such as load balancers, ticketing systems, and CMDBs.