Architecting a vCloud Director Solution : Cloud Management Components : 5.9 vRealize Operations Manager : 5.9.2 Managed Services Use Case
   
5.9.2 Managed Services Use Case
A subset of resource group (tenant) virtual machines can be configured for monitoring as a managed services offering. This can be achieved by leveraging vCenter Server permissions that limit vRealize Operations visibility of the workloads:
Leverage Provider VDC structure in vCenter Server (clusters / resource pools) and assign access only to those that contain workloads to be monitored
To avoid incorrect capacity calculations, set Exclude Virtual Machines from Capacity Calculations to true in the Advanced Settings of vSphere Adapter
Guest level monitoring for virtual machines
Capacity calculations is based on ESXi host demand
Licensing is based on monitored virtual machines