2. Service Definition Considerations : 2.2 Use Cases
   
2.2 Use Cases
The following use cases represent business problems, some general and some industry-specific, which can be addressed with vCloud services and represented by a service definition.
Table 1. Example: Use Case 1
Use Case UC_01
 
Name
Modernization.
Problem Statement
Existing business services, processes, and legacy applications do not allow business to stay competitive.
Description
Modernization of business services, processes, and legacy applications.
Requirements/Goal
*Modernize infrastructure to make it service-oriented.
*Modernize applications.
*Modernize business processes to improve speed to market.
Risks
*Lost competitiveness and opportunities to support introduction of products and services in new or existing markets.
*Increasing investment in maintaining legacy applications.
 
Table 2. Example: Use Case 2
Use Case UC_02
 
Name
Increase business capacity and scale rapidly.
Problem Statement
Business is unable to scale up its operation because IT cannot scale up capacity rapidly to support the business.
Description
IT needs to be able to scale proactively to support seasonal and periodic business demand.
Requirements/Goal
*Consumers should have access to scale capacity on demand.
*IT must be able to scale up, down, in, or out to support business demand.
*Scale within a short cycle of days in order to meet projected demand.
*Scale to off-premises capacity.
Risks
*Lost revenue due to lack of capacity.
*Lost customers from underperforming business services.
 
Table 3. Example: Use Case 3
Use Case UC_03
 
Name
Rapid provisioning of development and test services.
Problem Statement
Business is unable to develop new products and services rapidly because IT takes too long to provision development and test infrastructure.
Description
IT needs to be able to provide on demand self-service provisioning of development and test infrastructure to support the business to rapidly develop new products and services.
Requirements/Goal
*Developers and test users have access to a catalog of IT infrastructure that they can rapidly provision and use.
*Self-service provisioning, with approvals if necessary.
*Reduce time to market for products and services.
Risks
*Products and services are late to market, resulting in lost customers and market share.
 
Table 4. Example: Use Case 4
Use Case UC_04
 
Name
Security and compliance assurance.
Problem Statement
Business is concerned about putting critical financial applications and data on vCloud services.
Description
IT must be able to provide secure business services for financial applications and data, which should have controlled access and be separated from other users of the vCloud services.
Requirements/Goal
*Provide compliance controls and transparency for the service.
*Provide network isolation for applications that must be isolated.
Risks
*Security and compliance breach.
 
Table 5. Example: Use Case 5
Use Case UC_05
 
Name
Business market launch.
Problem Statement
Business has insufficient resources and capacity to respond rapidly to marketplace needs, including seasonal events, although new opportunities have been identified.
Description
IT must be able to move at the speed of the business by rapidly providing the necessary infrastructure and services so that new applications, products, and services can be launched rapidly.
Requirements/Goal
*Rapid service provisioning to support product and service launch.
*Consumers should have access to a catalog of IT infrastructure that they can rapidly provision and use.
*Self-service provisioning with approvals if necessary.
*Reduce time to market for products and service.
Risks
*Products and services are late to market, resulting in lost customers and market share.
*Lost opportunity cost.