Service Definition Considerations : 2.11 Interoperability and Integration
   
2.11 Interoperability and Integration
Interoperability aspects of the service definition must list the areas in which the solution must integrate and interact with external systems. For example, a chargeback capability of the solution might need to interoperate with financial and reporting systems. Alternatively, interoperability between VMware Powered Public Cloud instances built to the vCloud API standards might be required.
Integration with external systems is typically achieved through vRealize Orchestrator. vRealize Orchestrator can integrate with many different external systems either through a supported plug-in or API interfaces. Some of the most common integration points are:
IPAM services
CMDB services
Service management tools (ServiceNow, BMC Remedy, and so on)
Patching services
Monitoring services