Service Levels : 9.1 SLA Example : 9.1.1 Gold : 9.1.1.3 Security
   
9.1.1.3 Security
The service provider will manage and deploy trusted SSL certificates on all infrastructure components (vCenter Server, Horizon, vSphere, Identity Manager). The service provider will fully manage firewalls including NSX micro-segmentation. 2-Factor authentication will be used for all access to Identity Manager.