Tenant Monitoring with a Single vRealize Operations Instance

Scalable Licensing in vRealize Operations : Tenant Monitoring with a Single vRealize Operations Instance

3.1 Overview

This use case provides the same capabilities as the Management and Infrastructure use case previously described, but it adds Tenant VM monitoring within a single multitenant vRealize Operations instance. However, instead of a typical multitenant vRealize Operations deployment, this use case shows how to monitor a subset of Tenant VMs. VMs that are monitored can be restricted to specific tiers of service as defined by the Service Provider. For example, VMs in a Gold tier can include monitoring with vRealize Operations while VMs in a Bronze tier are not monitored.

Note Creating a vRealize Operations service is out of scope for this document because it is covered by the Multitenant Use of VMware vRealize Operations as a Service vCAT-SP paper.

First and third-party Management Packs can be used, within the limits of the licensed vRealize Operations edition. This allows the Service Provider to perform essential day 2 activities, such as monitoring for failures, performing capacity planning, and leveraging predictive analytics that are provided by vRealize Operations. It also allows Tenants to have access to vRealize Operations as a service to monitor their critical VMs.

Before committing to this use case, VMware recommends that the Service Provider perform an analysis of licensing to determine the optimal license model and features provided by this use case. Either a vCloud bundle that includes Management or Standalone vRealize Operations can be used.

The management infrastructure has these features:

• Monitor ESXi, datastores, port groups, and so on.

• Includes all VMs in management clusters

• Guest level monitoring for VMs and physical servers

• Capacity calculations based on VM demand

• Licensed based on monitored VMs

• Physical servers licensed based on OSI

Tenant infrastructure has these features:

• Monitor ESXi, datastores, port groups, and so on

• Subset of VMs in resource clusters are monitored using vCenter Server permissions

• Guest level monitoring for VMs and physical servers

• Capacity calculations based on ESXi demand

• Licensed based on monitored VMs

• Physical servers licensed based on OSI

Figure 3. Tenant Workload Monitoring with a Single vRealize Operations Instance

Note This figure depicts vRealize Operations Standlone licenses only. An appropriate vCloud bundle is still required to license the remaining infrastructure components.