4.1.1 Shared Multitenant Environment with Tenant and Service Provider Access
In this scenario, the service provider operates a centralized vRealize Operations Manager instance to collect all data generated by the resource cluster. Both service provider personnel and tenants will access the same instance of vRealize Operations, and data access will be controlled with RBAC. This scenario allows for easy management and deployment.
This approach is especially attractive for service providers who can operate their complete environment within one vRealize Operations Manager environment.
Advantages include the following:
• Easy to deploy and manage
• No additional data/configuration distribution for dashboards, policies, and so on is needed
• Only one instance to maintain (software updates, management packs, and so on)
Disadvantages involve the following:
• Role-based access control requires careful maintenance
• Objects can only be operated under one policy, removing the ability to limit alert visibility for a customer/tenant
• Sizing can become complex and larger environments could be limited by sizing parameters. A possible workaround is to build instances per larger resource group.
Figure 4. Shared Multitenant Environment with Tenant and Service Provider Access
