Appendix A: Custom Workflow Development Guidelines : Workflow Development Lifecycle : Functional Specifications and Effort Estimate
Functional Specifications and Effort Estimate
The functional specifications and level of effort estimate consist of a restatement of the requirements, matched to a high-level, workflows-based implementation and an effort estimate for each resulting task. You can break the tasks down into milestones to fit to the project’s characteristics. All of this must be documented, and the customer must sign off on it. For external customers, translate effort to cost, and include the estimate with the functional specifications in a Statement of Work (SOW).