A transformative aspect of vCloud computing is its impact on the IT organization. By definition, vCloud computing provides on-demand service delivery and requires a service-driven IT organization. From an organizational perspective, delivering a service based on vCloud impacts all layers of the VMware vCloud Operations Framework: vCloud Business and Consumer Control, vCloud Service Control, vCloud Operations Control, and vCloud Infrastructure Control. It also directly impacts the relationships of these entities with other organizational teams within IT and with customers, who are the key IT shareholders.