# | Component | Consideration | Resource |
1 | DNS | Lower TTL on DNS. Redirect to maintenance page. | DNS administrator |
2 | vCloud Director Cells | Suspend vCloud Director scheduler and shutdown first cell. Repeat for subsequent cells. Back up or take a snapshot of virtual machines. | vCloud administrator vSphere administrator |
3 | VMware Service Manager | Back up the Service Manager database. Shut down Service Manager. Backup and/or snapshot of virtual machine. | vCloud administrator vSphere administrator |
4 | vCloud Director database | Back up the vCloud Director database. | Database administrator |
5 | Chargeback Managers | Shut down vCenter Chargeback servers and perform backup or take a snapshot of virtual machines. | vSphere administrator |
6 | Chargeback database | Back up the Chargeback database. | Database administrator |