The vCloud Centerof Excellence (COE) model supports the Capacity Management of the vCloud services and the supporting infrastructure. Depending on the size and vCloud maturity of the vCloud organization the primary Capacity Management responsibility either lies with the COE Analyst or, for smaller organizations, could be with a dedicated Capacity Management individual or team. The primary responsibility is to maintain an accurate and up-to-date Capacity Management plan and forecast. Achieve this by granting access to the capacity data and metrics by using appropriate capacity health monitoring tools such as vCenter Operations.

Automation is essential for Capacity Management of the vCloud, and the COE Analyst, COE Developer, and Capacity Management champion are responsible for making sure that the Capacity Management tools and processes for this automation work effectively. Validate effectiveness by auditing the data used in the capacity forecasts and the tools used for the capacity plan. The ultimate goal is to automate as much as possible with minimal administrative interaction.

For more information about vCenter Operations, see the latest VMware vCenter Operations Management Suite documentation (http://www.vmware.com/products/datacenter-virtualization/vcenter-operations-management/technical-resources.html).