7.2.1.3. Service Design
The Service Design process focuses on creating consistent architecture and design for new services. This function is responsible for creation of architecture blueprints and service templates for rapid service creation.
Key focus areas:
High-level design representation of the service in order to understand its components, interactions, and sequence of interrelated actions and expected SLAs.
Integration and alignment with the Service Portfolio and Catalog process areas.
Integration and alignment with the Service Showback and Metering process.
Business user signoff on service design.