Using the ITBM Suite, the customer gains unprecedented visibility and transparency across all IT components (physical, virtual and vCloud). The ITBM Suite enables automatic tracking and processing of IT cost and service data across your organization. ITBM dashboards provide a 360-degree view of what IT services cost to deliver, along with the service levels that are being provided. This visibility enables IT to run like a business and enables IT executives to make fact-based decisions.