5.3.1 Relationship to Application Development
vCloud Tenant Operations interacts with Application Development teams from the following perspectives:
Application Development team as a customer.
Service development.
Production operations.
The first perspective involves an Application Development team as a customer of vCloud Tenant Operations. In this case the Application Development team consumes a service, either virtual resources in which they deploy a development environment, or perhaps in the form of PaaS. vCloud Tenant Operations monitors the environment, primarily for availability, but is also involved in the release of the application as ultimately all applications are delivered as a service in a vCloud environment.
For service development, vCloud Tenant Operations interacts with an Application Development team if a custom application is needed to provide the service. Application Development is seen as a partner (as well as a customer) in the service development process. vCloud Tenant Operations works with Application Development to make sure the application is properly instrumented for meaningful monitoring, security, and metering (for showback or chargeback). In addition, the teams work closely together to release the service into production. This represents a DevOps relationship as it is typically defined.
The final perspective is production operations. In this case, vCloud Tenant Operations interacts with an Application Development team, if needed, in a tier 3 support capacity.