5.2.1.4. vCloud Infrastructure Operations COE Analyst
Responsible for the development and maintenance of the vCloud
infrastructure capacity forecast. Responsible for the day-to-day capacity and resource management of the vCloud
infrastructure. Works with the IT Security team to make sure that the vCloud
infrastructure aligns with IT security and compliance policies; assists in developing automated compliance policies. Initiates requests for new vCloud
infrastructure components. Assists with tier 3 support for issues related to vCloud
infrastructure capacity and performance. Assists with Change Management process as applied to the vCloud
infrastructure. Responsible for maintaining the vCloud
infrastructure Asset Management data. Responsible for tracking and analyzing vCloud
infrastructure performance, usage, and other operational analytics. Responsible for validating billing metering data collected for the vCloud-based service offerings.