Responsible for including operational considerations in vCloud infrastructure architecture and design.

Responsible for development and maintenance of vCloud infrastructure architecture and design documents and blueprints.

Works closely with storage and network groups to architect and design vCloud infrastructure extensions.

Works with enterprise architects to make sure that the vCloud infrastructure architecture is aligned with company architectural standards and strategies.

Responsible for architecting and designing the vCloud layer in support of the planned vCloud-based service offering portfolio and any portfolio changes.

Responsible for working with the IT Security team to make sure any architecture or design decisions address security and compliance.

Responsible for architecting and designing solutions for vCloud infrastructure integration points with ecosystem team systems.

Provides subject matter expertise to support build, configuration, and validation processes.

Maintains awareness of VMware software patches and their impact on the environment.

Develops and maintains operational guidelines for the maintenance and support of the vCloud infrastructure.

Mentors and provides subject matter expertise to vCloud Infrastructure Operations COE core and ecosystem team members.

Assists with tier 3 support to resolve issues related to vCloud infrastructure.

Develops software and hardware upgrade plans.

Develops and maintains the availability policy for the vCloud infrastructure consistent with Operating Level Agreement (OLA) requirements.