3.1 Traditional versus VMware-Specific Maturity Models
Traditional process maturity scales (ITIL, COBIT, CMM-based) focus solely on optimizing processes in the physical world and are not capable of assessing the maturity of vCloud operations environments. Assessing process maturity in a vCloud environment requires a new scale.
The following figure represents the core differences between a traditional and a VMware vCloud-based maturity scale. The vCloud-based scale focuses not only on process optimization, but on process integration and automation, plus an organization’s service orientation and capabilities.
Figure 4. Core Differences Between Traditional and vCloud Maturity Scales
Organization Capability is a measure of an organization’s ability to use resource allocation, resource knowledge, and organizational setup to support vCloud operations.Service Orientation is a measure of an organization’s maturity and ability to align IT services with business user needs. Process Optimization is focused on establishing and enforcing consistent, repeatable, and documented processes throughout an organization. On the vCloud-based maturity scale, process optimization is extended to the virtualization and vCloud computing stacks. In addition, process refinement is anticipated and planned for to keep up with dynamic nature of the vCloud computing.
Process Integration and Automation measure the evolution of traditional IT processes and their adoption for vCloud.
