Component | Backup Considerations | Resources |
VCD Database | Create a full backup of the vCloud Director Database after all cells have been shutdown | Database Administrator |
vCloud Networking and Security Manager Database | Create a full backup of the vCloud Networking and Security Manager Database | vCloud Administrator |
vCenter Chargeback Database | Create a full backup of the vCenter Chargeback Database once all vCenter Chargeback servers have been shutdown | Database Administrator |
Virtual Machine | Backup and/or Snapshot Considerations | Resources |
VCD Cells | Suspend VCD scheduler, stop the VCD services and shutdown the cells. Then take a backup and/or snapshot or full clone of the virtual machine. | vCloud Administrator |
vCloud Networking and Security Manager | After creating a full backup of the vCloud Networking and Security Manager Database, shut down the virtual machine then take a backup and/or snapshot or full clone of the virtual machine. | vSphere Administrator |
Chargeback Managers | Shutdown the virtual machines, then take a backup and/or snapshot or full clone of the virtual machine. | vSphere Administrator |
Component | Consideration | Resources |
Red Hat Patches | Run Red Hat patch updates prior to running the vCloud Director installer. The package dependencies have updates that may be required by vCloud Director 5.1. Do not update kernel or other packages that would bring the system to an unsupported version of RHEL. vCloud Director 5.1 supports the following Red Hat releases: Red Hat Enterprise Linux 5 (64 bit) Updates 4,5,6 and 8. Red Hat Enterprise Linux 6 (64 bit) Updates 1 and 2. Only update the packages when necessary as detailed in the vCloud Director Installation and Configuration Guide (https://www.vmware.com/support/pubs/vcd_pubs.html). | Linux Administrator |
DNS for load balancer VIPs | Consider lowering the TTL (Time to Life) on the DNS for the load balanced VIPs for HTTP and Console Proxy a day or two prior to upgrading. Lowering these allows clients to update their DNS cache quicker when resolving the portal name. Because we are redirecting the DNS name to temporary maintenance pages, then returning to the original pages, a lower TTL prevents the need for users to manually flush their DNS cache for updates. Redirect the DNS prior to upgrading to a custom Maintenance Page on a completely separate web server outside of the vCloud Director cells. Verify that all users are redirected to the Maintenance Page before shutting down cells. | DNS Administrator |